❓ Frequently Asked Questions (FAQs)

📦 When will my order ship?
Orders are processed within 1–2 business days, and shipped out shortly after. You’ll receive a tracking number by email once your order is on the way.

🚚 How long does delivery take?
Shipping usually takes 3–7 business days. All orders include free shipping!

💳 What payment methods do you accept?
We accept all major credit/debit cards and PayPal. All payments are securely processed.

🔁 Can I return my order?
Yes! You can return your item within 30 days of delivery if it’s in original condition. Visit our Return & Refund Policy or contact us for help.

❌ What items can’t be returned?
Personalized items, gift cards, and opened hygiene products cannot be returned.

🛑 Can I cancel or change my order?
If your order hasn’t been shipped yet, we’ll do our best to help. Please contact us at support@multimartt.shop as soon as possible.

📨 I didn’t get a confirmation email. What should I do?
Check your spam/junk folder. If it’s not there, email us and we’ll resend your confirmation.

🌍 Do you ship internationally?
Yes, we ship to select international destinations. Delivery times may vary.